1502 results matched your search criteria
is there any way to adjust/move signature box by signer
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Best Way to Place Fields for New Upload
Forum topic
OneSpan Sign
I have a document that is newly uploaded and created on the fly. What is the best way to place the signature fields within the PDF? Is this a separate REST API call?
Not Able to Extract the Signature Blocks
Forum topic
OneSpan Sign
Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Text Tags Error - "role must have at least one signature on the doc...
Forum topic
OneSpan Sign
Hi, I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send.
CreatePackage with 1 signer and 2 signing Groups
Forum topic
OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2) The document has EXTRACTION enabled.
Sign a PDF file on behalf of someone
Forum topic
OneSpan Sign
Hello, Is it possible to sign a document without having the signer to go through the process and click on a signature box? For instance, we have a website, a user fills the forms, we display a preview to the user and ask for confirmation and the user click on the confirm button.
Signing ceremony is required to collect signature or ‘Click to Sign’ option.
Forum topic
OneSpan Sign
Signing ceremony is required to collect signature or ‘Click to Sign’ option from user using eSign UI. When user chooses ‘Click to Sign’ option, he or she does not need to sign in signing text pad.
how to get transactions that require my signature
Forum topic
OneSpan Sign
Hello! Is there a REST API endpoint that shows the number of transactions that require the user's signature? Also, is it possible to filter the list by date?
PackageBuilder in .net sdk
Forum topic
OneSpan Sign
Hello, Is there a way to update package builder after package is build? There's no method found in the SDK. Please advise. Thanks so much.