228 results matched your search criteria
Capture js event notifications in native wkwebview iOS
Forum topic
OneSpan Sign
Hello, Is there a way to capture the font-end event notifications in iOS? I am loading the signing session in a wkwebview and I'm trying to capture these events: https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm. Is it possible?
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Values being overriden when two tabs are open on apps.e-signlive.ca
Forum topic
OneSpan Sign
Hi Everyone, When you login to OneSpan, https://apps.e-signlive.ca/login, on two tabs using the same web browser, the data on one tab (such as callback url, or secret key) seems to become corrupted or changed by the other tab.
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
Notifications and signer status
Forum topic
OneSpan Sign
This is what we are seeing - please let us know if it is expected.
Signer Order - Auto notification
Forum topic
OneSpan Sign
Question on Remote Sign, where the signer receives an email. If the signing order is set, is OneSpan supposed to automatically email the next-in-order?
Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
url callback for server not in dmz
Forum topic
OneSpan Sign
I'm setting up the url callback.  My OneSpanSignConnector service is located on a service in the internal network not the DMZ. This is how I was going to set it up:
DOCUMENT_SIGNED callback - Who has signed the document.
Forum topic
OneSpan Sign
Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with the sessionUser attribute. Example Payload: {"@class":"com.si
Disable a Salesforce callback listener
Forum topic
OneSpan Sign
Can anyone provide a request to disable an active listener?