177 results matched your search criteria
Forum topic
OneSpan Sign
Hello all,
My goal is to enable an admin person to easily assist with a signature package (they will be the sender) but where the admin person is strictly the sender and will never be a signer.
Forum topic
OneSpan Sign
There is a customer who is currently troubleshooting a new button for a client of theirs that uses Silanis. The button initiates a new ESL document and is supposed to prepopulate some label and field values from Salesforce, but all the fields are coming in as blank.
Forum topic
OneSpan Sign
Hello,
We are trying to determine which signatures have been signed with the following method:
eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId)
however we get the following error:
Optional details: {"code":403,"messageKey":"error.forbid
Forum topic
OneSpan Sign
Hi,
I am trying to get the signing status of a package using the following SDK call:
eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId)
What I noticed that this call has inconsistent behavior while returning package information.
On some occasions even if a package is av
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign.
In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
Forum topic
OneSpan Sign
Getting error when create package when read file from server.
Working Code: When read file from local machine
var options = {
'method': 'POST',
Forum topic
OneSpan Sign
Hi,
I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send.
Forum topic
OneSpan Sign
Hello,
I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
Forum topic
OneSpan Sign
Hello,
We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer signature boxes on the various documents.
Forum topic
OneSpan Sign
Hi,
I am getting below error when I am trying to notify signer.
{"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}