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268 results matched your search criteria
Details of evidence summary on OSS website
Forum topic
OneSpan Sign
Hi,I have been exploring OSS website for details of evidence summary, but apart from the following links, I couldn't find much info, I am looking for some description of an evidence summary which would explain what it basically contains. 
Send Invitation Email To Package Owner
Forum topic
OneSpan Sign
Hello, We found that once a package was created, all signers will receive an invitation email including the link to Signing Ceremony, but not the package owner. Is there any way to send the same email to sender also? Thanks in advance!
email template BCC'd getting full
Forum topic
OneSpan Sign
Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived.  It appears the email address box is full.
View document in an iframe
Forum topic
OneSpan Sign
Suppose we have sender named "123" and there are two signers "123" and "456". Is it possible to view document in an iframe when nobody has signed and when one signer has signed? Or will the document will always be opened in signing mode?
How to define two signers with same signing order in Web UI
Forum topic
OneSpan Sign
I have 3 signers A, B and C. A is the sender. B and C are the other two signers. When defining the signer workflow, how can I specify B and C with same signing order 1, and then set A to signing order 2? We are using the On-Prem version 11.13.
Singatories
Forum topic
OneSpan Sign
Hi,   when request is placed to OSS for signatory, do both sender and signer need to sign (or signing process will be completed if singer does the signature?) Thank you! Naresh  
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Approver role
Forum topic
OneSpan Sign
I would like to sign off on all paperwork sent out by all our senders.  Is there a way to assign myself or a group a specific role so that when I place that tag on a pdf document I will always be the one assigned that field?
Runtime error
Forum topic
OneSpan Sign
The .Net SDK throws exception “Object reference not set to an instance of an object.” When we try to retrieve some data like (Layouts, Sender info, Auditlog) and there is no data. It would be better if it just return null, instead of going to the exception path. Thanks,
downloading sub account's documents
Forum topic
OneSpan Sign
Hello, I would like to find out how I can download document generated by a sender in the sub account when only API key I have is the owner's from the top most level. If anyone has an example in c# code, that would be great.
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