2061 results matched your search criteria
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.
For example,
[email protected] - Callback Worked on this email
Forum topic
OneSpan Sign
Are we able to merge data onto a document and also set it as "accept only"?
I am following this blog post but wondering if we can stamp the fields on the document with values too: https://www.onespan.com/blog/onespan-sign-release-1150-accept-only-rework
Forum topic
OneSpan Sign
The .Net SDK throws exception “Object reference not set to an instance of an object.†When we try to retrieve some data like (Layouts, Sender info, Auditlog) and there is no data.
It would be better if it just return null, instead of going to the exception path.
Thanks,
Forum topic
OneSpan Sign
We have the thank you dialog box for signing ceremony disabled for our signers, and it doesn't show up when you finish signing on a desktop. However the thank you messaging still shows when finished signing on a mobile device. Is there a way to hide this on the mobile UI as well?
Forum topic
OneSpan Sign
Hi,
I have looked at the REST API documentation (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/rest_api/packages.htm#) but it doesn't seem to have a REST API to retrieve a package from eSignLive say based on the package id
Can you please confirm on this and suggest alternate
Forum topic
OneSpan Sign
Guys,
We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the documents at any point during the transaction. Is this intended?
Forum topic
OneSpan Sign
Can a customer pay for a customized report? We want to change the current account owner weekly report to only show "False" AND to display ALL the "false" transaction not just in the past week.
If this is possible who can provide me with a cost / timeline to create such a report.
Forum topic
OneSpan Sign
Our OneSpan account is customer-facing and we support French speaking customers. Most of the signing process translates to French properly expect the 'Thank You' message attached.
Forum topic
OneSpan Sign
Today in the eWitness player, when viewing a signing package. We are showing the email message, the subject, the To Address, and the text body of the message. However, we are not seeing the From email address. It would be useful to have this included to help with troubleshooting in the future.
Forum topic
OneSpan Sign
I am testing the use of the JavaSDK in my local environment using my person sandbox API key. It has worked fine with the classic experience, but my organization is moving to NSE and I want to test documents that I create with NSE. Can I convert my sandbox account to the NSE?