1812 results matched your search criteria
Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Location of iOS SDK
Forum topic
OneSpan Sign
hello, i've seen reference to an iOS SDK.
Report which provides status of required signatures per package
Forum topic
OneSpan Sign
Hi there, In order for a sender to get a very quick view of who has signed and who still has to sign is now only available through the evidence summary.
Unable to modify Expiry date of package
Forum topic
OneSpan Sign
Hi team, I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating. Please find a piece of code which I have used.
Maximum Package Size Advice
Forum topic
OneSpan Sign
Some of our clients are asking to include arbitrary documents to the package that are not intended to be signed but are just for review. While I know this is possible, I am concerned that our http posts may get so large we bump into http timeouts.
How do I tell if delete package failed?
Forum topic
OneSpan Sign
When I delete a package with: DELETE /packages/{packageId} It returns status code 200, with no response payload. I can call this repeatedly, and it always gives the same response, even when it is already deleted. If DELETE fails - what response is given?
Sandbox response changes?
Forum topic
OneSpan Sign
Hi! It would appear that the success response message sent by esign sandbox to a request for signingStatus was somehow changed, over this last weekend, from 'COMPLETED' to 'SIGNING_COMPLETED'. This seemingly minor detail cost the dev team all day today.
OneSpan integration with Laserfiche Cloud
Forum topic
OneSpan Sign
We have attempted to install the OneSpan integration with Laserfiche Cloud, but when we get the following error when we triy to test:
Is there way to update the signer information without modified package status to DRAFT
Forum topic
OneSpan Sign
Hi Team,  I wanted to modify the signer details for a package using following URL     https://sandbox.e-signlive.ca/api/packages/{packageId}=/roles/Signer3