Maximum Package Size Advice
Wednesday, July 14, 2021 at 10:23amSome of our clients are asking to include arbitrary documents to the package that are not intended to be signed but are just for review. While I know this is possible, I am concerned that our http posts may get so large we bump into http timeouts. Do you have any advice on the maximum realistic package size for upload?
Thanks
Reply to: Maximum Package Size Advice
Wednesday, July 14, 2021 at 10:51amHi Michael,
Please consider below suggestions from support's reply, as per the previous post:
There is no limit for number of documents. The limit lies with the size and complexity of the document as they will be rendered by the document engine. Higher size and complexity will cause the system to render it more slowly up to a point it may reach the timeout of the Document Engine.
In terms of single file size limit, I believe it is 16mb. It is a hard coded limit. We usually advise customers to try limiting document size to 5mb in practice so that the overall system performance is optimized.
The total request size limit depends on the application server configuration and load balancer. In SaaS, this limitation seems to be 25 MB.
For the number of pages in each document, it was once documented that the maximum pages per document is 150 pages.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer