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Signing sender documents by API
Forum topic
OneSpan Sign
Hi, We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api) We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ . We added a role ('Sender') and approval for this role. { "name":"Cont
Email Bounced sometimes not working
Forum topic
OneSpan Sign
Hi, we are testing the email bounced function and found that sometimes OneSpan does not send a callback for the "fake" email we use.  For example,  [email protected] - Callback Worked on this email
Question about Purging eSignLive Packages
Forum topic
OneSpan Sign
Are there any utilities for purging expired eSignLive packages? In other words, is there anyway we could have you purge packages that are older than a certain specified number of days? Or maybe purge all packages created before a certain date?
HOW TO GET CHANGE SIGNER DETAIL
Forum topic
OneSpan Sign
Hi , Signer update another signer as change signer. Now Signer A updated SIGNER B as a SIGNER. Now I need to download all required documents uploaded by changed signer(B). If I am doing all Signer of package it is still showing SIGNER A only. Thanks
Declined Reason
Forum topic
OneSpan Sign
Hi team, If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason? Thanks in advance!
Can more than one signer be assigned to a Signing Order?
Forum topic
OneSpan Sign
We have up to 5 signers after the first signer the next 2 could be sign following the first signature. If I assign two signer to .SingingOrder(2) will both those emails go out following the completion of the first signature?
Remove/Modify screen after signing process
Forum topic
OneSpan Sign
Hi,   I want to know if it is possible to Remove or Modify the screen that comes after completing the document signing part. Please refer to the attached screenshot for reference of the screen  
Set and Extend Package Expiration
Forum topic
OneSpan Sign
Hi Duo, Do you have an example of how we can use the APEX SDK to set the expiry date? Also, looking for a method to extend the time for an expired package? Thanks! Peter
Missing message from decline callback
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign.  I received the decline event notification. Event:
Creating the template or package give error
Forum topic
OneSpan Sign
I took the sample code .net code (c#) from online and was getting the below error when creating a template and package. "Could not create template. Exception: Error communicating with esl server. Invalid URI: The format of the URI could not be determined."