190 results matched your search criteria
General questions to get me started with an upgrade
Forum topic
OneSpan Sign
Hello, I need some tips to get me started with an upgrading to SDK 11.41 from a very old version. I was not involved in the original implementation, and I am lacking knowledge of what the platform provides.
Switching to Rest API from SDK- sessionToken
Forum topic
OneSpan Sign
Hello, I'm upgrading an application that user Java SDK to the REST API.  The application currently does in-person signing of 2 signers in an iFrame. The design is to now allow the users a choice between in-person or remote signing.
Sender as a Signer in an In Person Signing Ceremony
Forum topic
OneSpan Sign
Hello, We're currently running into an issue when the sender of a in person package also needs to sign a document within that package.
Customizing Signing Ceremony's Session bar - Branding
Forum topic
OneSpan Sign
Hi All, I'm working on Customizing the Branding of the Signing Ceremony.
Access denied to delete package
Forum topic
OneSpan Sign
Hi, I'm having an issue when trying to use the delete feature to permanently delete a package. Using the Java SDK, I simply execute the following line. eslClient.getPackageService().deletePackage(new PackageId(packageId));
Signing session for group signing
Forum topic
OneSpan Sign
In the application we have users and organizations. A user can be a member of an organization. The use cases for signing are as follows:       1) An individual user has a required signature field
Add phone number to Signer for SMS authentication besides withSmsSentTo()?
Forum topic
OneSpan Sign
Hey, I am looking to include SMS authentication for a signer by first creating an authentication object and then including it in the constructor for the Signer object.
SDK version 11 issues
Forum topic
OneSpan Sign
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
Multiple Signers With Same Email
Forum topic
OneSpan Sign
Trying to follow the example here: https://www.onespan.com/blog/onespan-sign-developer-multiple-signers-sharing-same-email But I am getting the exception below when I add a second signer with: