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The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
Cannot send package without approvals.
Forum topic
OneSpan Sign
I am trying to run a simple application which does not do much. It simply attempts to wrap a sample PDF around an e signature and the error I get is Silanis.ESL.SDK.EslServerException HResult=0x80131500 Message=Could not send the package.
add a field onto an existing package id
Forum topic
OneSpan Sign
Hello. I am new to using Onespan Sign API. I am using Rest API and Postman to enter and execute the code. Please see the below code. I am trying to add a field onto an existing package id. I have included the details below. How do I add a field to a Onespan Package?
Adding Multiple Documents with Meta Data
Forum topic
OneSpan Sign
We are trying to add multiple documents with Meta Data to the REST API in a single call. We are able to add a single document with meta data using a call like POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1 Host: sandbox.esignlive.com Authorization: Basic XXXXXXXXXXXXXXXXX
Spring Rest Template - 400 Bad Request
Forum topic
OneSpan Sign
Hi, I am using spring boot rest template to create onespan package. I am trying to upload multiple files under key word "file" and json structure as "payload". But I am getting 400 bad request. I have also checked whether the byte array is base64 encoded or not.
List of Error codes, Error Messages, Error Name
Forum topic
OneSpan Sign
Hi, I have noticed that there are a bunch of different error messages under the EslServerException. Where can I find a list of all these error messages with their corresponding error codes and error names. Example: com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exce
UpdatePackage Package Name property
Forum topic
OneSpan Sign
Hi, Is there any recommended way to update the package name property after it was first created, through .NET SDK?
Email validation using ESL SDK to prevent runtime error in package creation
Forum topic
OneSpan Sign
Is there a way to use Silanis SDK to validate the signer's email address prior to actually creating the package? The email validation of the SDK during package creation seems stricter than usual email RegEx validations, and recognizes only a set of valid top-level domains.
Add Radio text tag
Forum topic
OneSpan Sign
Hello Sir, I have added radio control tag inside the pdf file like below way : §-esl:signer1:Radio:Group("opt1")-§ §-esl:signer2:Radio:Group("opt1")-§Ja §-esl:signer1:Radio:Group("opt1")-§ §-esl:signer2:Radio:Group("opt1")-§Nee But getting below error : {"Could not upload document to pa
Error while creating a package using sandbox api
Forum topic
OneSpan Sign
Hi , I'm getting this error only on my TEST server , works fine on my local machine. Could you please advise ? Database Exception Could not create a new package.