203 results matched your search criteria
Customize Silanis guest signing room
Forum topic
OneSpan Sign
Team, We have a requirement to customize guest signing room. Is there a way to customize the Silanis guest signing room that pops up when a notified signer clicks on link provided in email ? Customization like: Displaying a custom message instead of the package name on login page. Displaying a cust
Templates and replacing documents
Forum topic
OneSpan Sign
We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template. Our steps are as follows:
Clarification on signing statuses
Forum topic
OneSpan Sign
Can you confirm or correct my understanding of what each of these signing statuses we would receive actually mean please?
Switching to Rest API from SDK- sessionToken
Forum topic
OneSpan Sign
Hello, I'm upgrading an application that user Java SDK to the REST API.  The application currently does in-person signing of 2 signers in an iFrame. The design is to now allow the users a choice between in-person or remote signing.
400 Code
Forum topic
OneSpan Sign
Hi , I am posting below JSON, but its returning 1006 error code and the server repsonse is : Server returned HTTP response code: 400 for URL: https://sandbox.e-signlive.com/api/packages/ ************************************************************************** JSON START****************************
Regarding Branding Customization- customize logo and have session bar visible?
Forum topic
OneSpan Sign
Hey Team, Greetings for the day. I was playing around with branding the Signing Ceremony, when I try to customize the logo with a different image it works fine (but it disables the session bar, even when I use .withSessionBar() ) Is this the default behaviour?
Logo(Branding Customization) - not working on Edge browser
Forum topic
OneSpan Sign
Hi Team, Greetings for the day.
Allow Department to Change Signer
Forum topic
OneSpan Sign
We are using the APEX SDK plus OSS event notifications to manage our signing ceremonies. Salesforce sends out all emails to the signers with the OSS url.
Required fields that are not signature elements
Forum topic
OneSpan Sign
We have the need for users to fill out certain text during the signing ceremony - such as Name, Title, Company, etc. In our case, these wouldn't be auto-populated fields. What's the best way to ensure users are navigating to these fields for completion.
Issue with second signature on form
Forum topic
OneSpan Sign
We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2.  If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony.