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179 results matched your search criteria
DocumentConversionCommand failed and failed retrieving fallback
Forum topic
OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
USe of WithAda() flag on packages with multiple signers
Forum topic
OneSpan Sign
Good Afternoon, i am currently in the process of updating one of our Applications to include ADA functionality. This application is pointed at the cloud implementation.
Changing the Expiration Date after a Customer has signed but before we Sign
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign. In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
How to remove mobile link from signature popup screen
Forum topic
OneSpan Sign
Hi,How can i remove the link that give option to user to sign on mobile?I have search in the admin site config and in the PackageBuilder and i didn't found the solution.
ID Verification - Integration with Mobile Application
Forum topic
OneSpan Identity Verification
Dear Support Team,
Creating Sender Account
Forum topic
OneSpan Sign
Hello Duo,  Our requirements: 
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Signature on every page
Forum topic
OneSpan Sign
Hi I want to add click to initial signature feature on every page of the document, except on one page where the signature type will be capture type. This page(where signature type will be capture type) is not the last page and can vary.
Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
Create a package from a template with Node js
Forum topic
OneSpan Sign
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