OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Unable to retrieve package information
Forum topic
OneSpan Sign
Hi , I am trying to call the RETRIEVE INFORMATION ABOUT A PACKAGE api and getting the below error. Can you please let me know why i am seeing this error.
Set Expiry Date For A Package
Forum topic
OneSpan Sign
Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.
Search a package by transaction name
Forum topic
Intelligent Adaptive Authentication
Hi, In OneSpan portal we can search a transaction by transaction name. (I have attached a screen shot) Is there any api in SDK which allows us to search a package by Transaction name?   Thanks, Kamran  
Error when trying to upload documents to an existing package
Forum topic
OneSpan Sign
Guys, I have an existing transaction that I am trying to add documents to. Below, you'll find the json package that I am sending up with the files. I am getting this error when trying to upload those files.
How to define Landing page after completion of the Signing the document
Forum topic
OneSpan Sign
How can I redirect to my own Web site after the document has been signed. Currently, after the completion of signing the document, we are redirected to the Thank you page. When Exit e-SignLive button is pressed, I would like to redirect to my own website. Is it possible to accomplish this using one
eSignLive modal window is showing empty in Chrome browser of IOS Device
Forum topic
OneSpan Sign
Hi, We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 .
How to use SDK asynchronously
Forum topic
OneSpan Sign
Hi, I've been trying to send multiple packages asynchonously. After some testing, I discovered that it cannot truly run in parallel because EslClient.CreatePackage(DocumentPackage) acts as a bottleneck for my application.
NSE - Custom logo is not working
Forum topic
OneSpan Sign
Guys,
Signature place holder showing in the background
Forum topic
Intelligent Adaptive Authentication
Hi,
Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.