319 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was:
$exception {"Could not create a new package.
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Forum topic
OneSpan Sign
Hi,
I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
Forum topic
OneSpan Sign
I keep getting the attached error message. When I wait and restart it's usually okay but it's painful that I can only do about 40 - 50 users at one time.
Forum topic
OneSpan Sign
adding screenshot >
adding support email >
[email protected]
hello team,
wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Forum topic
OneSpan Sign
Can anyone confirm or deny if Adobe AcroForms are currently supported?
I get the following error when attempting to eslClient.UploadDocument(doc, pkg) :
Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route
PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId}
Here I am updating multiple field values.
Forum topic
OneSpan Sign
Can some help me out with this error message? The first signee had no issues but the second signee went to the package a day later to sign and then received an Access Denied. Is it possible there was some kind of timeout because they waited a day to sign? I didn't think tha
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.