JasonE

Failed to Delete Document

0 votes
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" } The document is fully signed, and all the documents in the package are fully signed, but we have the package set to not auto-complete, so the package status still says "In Progress". What does it mean by in an activate package? Are we able to remove signed documents from a package? I believe we used to be able to do this previously. This is in the production environment

Reply to: Failed to Delete Document

0 votes
The package has to be in DRAFT status to be able to delete a document or make other modifications. So, if you do an update package request with "status": "DRAFT" and then delete the document, that should work since the package is not yet completed.

- Michael

Director, Partner and Developer Technologies, OneSpan

Facebook - Twitter - LinkedIn


Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off