OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

294 results matched your search criteria
Unable to add specific documents to a package
Forum topic
OneSpan Sign
We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
REST API - Packages response w/ filters
Forum topic
OneSpan Sign
Hello, when i execute the following REST API call (https://sandbox.esignlive.com/api/packages) the results includes the current total transaction count, with only the most recently package / transaction json data. is this the expected behavior?
Complex REST Query
Forum topic
OneSpan Sign
I can successfully pull Packages in DRAFT, TRASH, and SENT status, but the Sent Status returns Packages that have been Archived.
How to use custom Electronic Disclosure/Consent content within a package
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OneSpan Sign
We have different types of agreement documents and each type would require a certain content for the Electronic Disclosure Consent page. We're not able to use templates since each agreement has custom data that we pre-generate in the document.
Document upload to package using REST API failing
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OneSpan Sign
I have done multiple trials and not able to end up with successful results for uploading a document to a Transaction.
Laserfiche Install - Failing for database connection
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OneSpan Sign
Unauthorised and NoSession
Forum topic
OneSpan Sign
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}. I am usi
Sandbox Web API Is Not Working
Forum topic
OneSpan Sign
Hi Team, I am Creating some application to Perform Operation on the Packages and Since Last two Hours The API is not working Below URL i have tried https://sandbox.esignlive.com https://sandbox.e-signlive.ca" "One or more errors occurred.An error occurred while sending the request. The underlying
Set Expiry Date For A Package
Forum topic
OneSpan Sign
Hi, I have a requirement to have an expiry date to be set during package creation or package update. I have read through the request and response related to packages and configuration and still could not figure out the procedure or field where the data should be set.