1315 results matched your search criteria
Unable to create a package from a template
Forum topic
OneSpan Sign
Hi! (I am reposting as for some reason my post was deleted) I a not able to create a package from a template as I receive the following error message : Could not create a package from template. Exception: The remote server returned an error: (500) Internal Server Error.
Triggering email while creation of package
Forum topic
OneSpan Sign
Hi, I have requirement like while sending package creation request for in person now email triggering but i don't want to get any email for in person now so for this what changes are required in request json. Please share your thought on this. sample request is:: { "trashed": "true", "documen
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
All packages from All Accounts
Forum topic
OneSpan Sign
I am trying to get all completed packages over the last 90 days.  Ideally, this would be  a single call for all of my users' completed packages, but if I need to loop through the users I can, IF I can get their UUID from a call into the response, then loop through the response for UUIDs
Adding the default consent back into package?
Forum topic
OneSpan Sign
Guys, We know that we can remove the default consent from when editing the package. Is there a way to add it back in? If so, I'd be curious to know the steps involved. Thanks!
Package Level Signer Experience Customization
Forum topic
OneSpan Sign
Hello! For my project, I'm creating signing packages using the API. I believe I was customizing the signer experience at one point from the package payload using the settings property. Specifically the layout.brandingBar.logo.src, and the colours in style.dialog/toolbar/titleBar.
Error when uploading document to package
Forum topic
OneSpan Sign
Hi!
Remove Signature that is stored @package level
Forum topic
OneSpan Sign
Hello Team, Can we remove the signature that is captured @Package Level which we use to apply again on the further docs of that package. Instead of creating new package to capture new signature on Signer change. Thanks, Navya.
Cannot send package without approvals.
Forum topic
OneSpan Sign
I am trying to run a simple application which does not do much. It simply attempts to wrap a sample PDF around an e signature and the error I get is Silanis.ESL.SDK.EslServerException HResult=0x80131500 Message=Could not send the package.
Creating a Package without being signer
Forum topic
OneSpan Sign
Hello, I want to create a Draft package (no signers, no documents) with the REST API. I'm sending this JSON string : { "name":"test", "type":"PACKAGE", "language":"fr", "emailMessage":"", "description":"", "autocomplete":true, "notarized":false, "settings":{