2879 results matched your search criteria
Forum topic
OneSpan Sign
We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.
Forum topic
OneSpan Sign
Hello Team,
I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span.
Actually it is not happening always, but it is quite often.
When the customer is uploading an attachment, after the signing of the contract, this attachment i
Forum topic
OneSpan Sign
Hello,
I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".
Forum topic
OneSpan Sign
Hi,
Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario where only 1 is needed.
Forum topic
OneSpan Sign
Hi,
Can you please share some insights on my questions below?
1. Does OneSpan have some geolocationization capabilities?
Forum topic
OneSpan Sign
I use the event notifier with a Iframe (https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier) for couple years in my projet and when I have configure it initially the event to check for completion was ESL:MESSAGE:SUCCESS:SIGNER_COMPLETE.
Forum topic
OneSpan Sign
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error
Forum topic
OneSpan Sign
Hi,
Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields.
The following payload used to work before Oct 5th in the OneSpan sandbox environment.
{
Forum topic
OneSpan Sign
I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm getting the below validation error (Currently testign this i
Forum topic
OneSpan Sign
Hello, we currently are using e-signature packages (created using the RESTful API) where all signers are fully remote e-signers.