2983 results matched your search criteria
Callback Notification Email
Forum topic
OneSpan Sign
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible for One Span to email the callback notifications?
Multiple Signers with some in parallel, some sequential from Nintex workflow
Forum topic
OneSpan Sign
We have existing Nintex workflows, using CoSign for electronic signatures. We are investigating changing to eSignLive for signing. Is it possible to have multiple signers in a flow, with some signing in parallel and some signing only after others have approved/signed?
Users dropping out of the system before completing the flow
Forum topic
OneSpan Identity Verification
Hi, If a user does not complete the workflow at any point can they reenter the workflow using the same transaction_id or would they have to start a new transaction? Thanks  Brian
eSign iFrame on a mobile device
Forum topic
OneSpan Sign
What is the user experience like with an iFrame on a mobile device? Is it responsive? If not, can the iframe initial load go directly to the signature placeholder? And for the user to review document, panning and pinch zooming would be required? Thanks.
Users update phone number and system must send SMS notification to this new one.
Forum topic
OneSpan Sign
Hi. I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.
Quickstart Creating and Sending a package issue
Forum topic
OneSpan Sign
Hi, Trying to implemented the quick start, getting error 404 file not found when doing post. Removed the header "Accept: application/json". And it returns with a 200 and it is return html indicating "Error" but no detail.
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
Retrieve signing blocks on a document by SignerId
Forum topic
OneSpan Sign
Hello, I am wondering if there is a way to retrieve signing blocks on a single document for a specific signer and then check whether or not the signer has signed at least one of the signing blocks on the document. Thanks.
Working code using Notifier
Forum topic
OneSpan Sign
Good day, We want to remove the exit button from thank you dialog. After contacting support, I've been told that it's not customizable, but there's a workaround by using iframe and notifier. Could anyone share the working example?