OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back:
Could not upload document to package.
Forum topic
OneSpan Sign
Hi
I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.
Forum topic
OneSpan Sign
Hi There,
In our application, we are using one particular email for communications and we want the emails that go from eSignLive to the customer using the same email.
Forum topic
OneSpan Sign
On OneSpan Sign, if I am a delegate for a user and I decide to sign a form on behalf of the user, who's name appears on the form signature? Is it my name or the user I am delegate to?
Forum topic
OneSpan Sign
Hi there,
I know that OneSpan has a feature to manage document workflow in a single transaction, meaning to adjust the sequence of signing multiple document within single transaction.
Forum topic
OneSpan Sign
I was trying to implement Call back service in Salesforce from One Span. I have implemented all the steps in Salesforce mentioned in Part 1, Part 2 and Part 3. But however when a transaction is completed in One Span my apex method is not being called. No logs as well.
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails.
Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
Forum topic
OneSpan Sign
In the eSignlive documentation below, it states that we can customize colors for the signing Ceremony. But I don't see any reference to it in any of the sample code or other areas of the document.
Forum topic
OneSpan Sign
Hi,
Does anyone know if it's possible, given a PackageID, to trigger a reminder email so that all the signers are reminded to sign ?
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states: