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2061 results matched your search criteria
SMS Authentication for Signing Ceremony
Forum topic
OneSpan Sign
Hi, We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier. If this normal behavior?
Update a document in a package
Forum topic
OneSpan Sign
I see there is a RESTful API to update an existing document in a package. Is there a function call in .Net SDK to achieve the same thing?
Update package status to DECLINED
Forum topic
OneSpan Sign
As the remote agent I want to programatically update a SENT package to DECLINED.
Injecting fields not populated
Forum topic
OneSpan Sign
Hi Team, Need your quick help.
500 Internal Server Error
Forum topic
OneSpan Sign
Hello Duo, I am getting again and again the following error during sending document to esign. {"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Date format of Date Bound field
Forum topic
OneSpan Sign
I looked in the docs and the API but this was not immediately obvious if this function existed so question: I can specify a bound field Date, that gets filled in by eSignLive with the date that the user signs. However the date format that is filled in now does not match the date on our PDF form
Send a document to an non-approver/signer
Forum topic
OneSpan Sign
Is it possible to send a form to a non-signer to populate the form before signing?  The idea is: 1) Create a package via Salesforce, Salesforce merges some info onto the document
Customize "From" Email Address on Package Emails
Forum topic
OneSpan Sign
Hello, I'm looking for information around customizing the "From" email address within our Package email templates. Example: email.activate "from" : { "email" : "[email protected]", "display_name" : "e-SignLive" Background on our environment: We hav
Import API as Postman Collection
Forum topic
Intelligent Adaptive Authentication
The sandbox documentation is available in an OpenAPI format. You can simply find it by going to the following URL: https://<tenant-id>.sdb.tid.onespan.cloud/v1/tid-api.json.
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
Forum topic
OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown:  
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