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319 results matched your search criteria
JSON Schema "data" node max length
Forum topic
OneSpan Sign
Executing a ./api/packages/ POST which includes a status update along with the "data" node. I cannot find the max length of this node. I'm pretty sure I am hitting the max since this is the response I am receiving.
Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Integration with Pega - failed to retrieve session - unauthorized
Forum topic
OneSpan Sign
Hello, I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages
document can not containn embedded field
Forum topic
OneSpan Sign
Hello while uplaoding pdf i ma getting this error: {"technical":"Cannot upload document fdgl_doc.
Creating role with the same NAME value
Forum topic
OneSpan Sign
I have an issue where I am adding 2 signers to a package that have the same name. They have unique IDs and different email addresses.
Unable to upload pdf for signing
Forum topic
OneSpan Sign
We are trying to upload the attached PDF (eF2 - Sign.pdf) to eSignLive as a document to sign. It contains a signature block embedded in it. The error we get while ww upload it from eSignLive portal (image attached herewith) is the same which we get while we try the same using SDK.
eSignLive unauthorized access page
Forum topic
OneSpan Sign
I have a couple of questions regarding this unauthorized access page. The error on this page is saying "your session may have expired". When accessing the designer in our iframe in Safari, we are seeing this eSignLive unauthorized access page. Is this a bug?
LaserFiche Connector
Forum topic
OneSpan Cloud Authentication
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message  Missing prerequisite please see log. Log file attached.  Any help on this would be greatly appreciated.  
Attaching .docx file to Package
Forum topic
OneSpan Sign
I am working on a solution to create a package containing a single document. When I use a .pdf file, this works fine - the document is sent; a signing URL is generated and I can sign. When I try to use a .docx file, I get a HTTP 400.
Package Create - Cannot send package without approvals.
Forum topic
OneSpan Sign
Hi Team, We are trying to integrate One Span Sign into our PHP Laravel application. We got the sample from the support team. But we are getting the following error when we try to create the package. Here we are using PHP CURL functionality to initiate the REST API calls.
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