OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

222 results matched your search criteria
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
Problem with GetPackage: Signer Id vs Role Id
Forum topic
OneSpan Sign
When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers. What I want to do is this: call the eslClient.GetPackage(packageId) method to get information about an existing package get an authorization token, by SignerId, for a signer from
Email failed to deliver, but received OneSpan event as EMAIL_BOUNCE with message as "OOTO" instead of "BOUNCED""
Forum topic
OneSpan Sign
Hi Team, Email failed to deliver to the Customer, but received EMAIL_BOUNCE event with message OOTO, which is incorrect in this case, it should send message as "BOUNCED" right? FYI,  Email messages after delivery fail  
Package with one attachment reveive error 406 Not acceptable
Forum topic
OneSpan Sign
Hello, I am trying to interface with OneSpan Sign using the REST API. I am using the LotusScript language on a HCL Notes / Domino platform.
Problem getting correct date format
Forum topic
OneSpan Sign
Hi, This issue popped up in the last couple of weeks in our testing Sandbox environment. We've been using Text Anchors to configure all our signatures, so we have a FULLNAME block, and a corresponding Date signed that gets auto-populated on signature.
REST API with MS Power BI
Forum topic
OneSpan Sign
I'm trying to call OneSpan API call from MS Power BI, but currently unsuccessful.  How does one handle renewing Bearer Token? Below example was attempting to get a Token, didn't output error but seemed to hang. Mike(C)
SDK does not expose error mesages
Forum topic
OneSpan Sign
The following code does not return the specific error message.
create package failed when connect to SaaS
Forum topic
OneSpan Sign
Hi, I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea? here is my payload
Missing message from decline callback
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign.  I received the decline event notification. Event:
What are 'Imprint Fields'?
Forum topic
OneSpan Sign
In the Account Configuration panel there is reference to something called 'imprint fields' but there is no description as to what imprint fields actually are and I cannot find any reference to this configuration in any guides.