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880 results matched your search criteria
Signing ceremony does not apply settings
Forum topic
OneSpan Sign
As specified on this page: http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=customization#Customiz I have applied settings in the code: ------------------------- code snippet------------------- .WithSettings(DocumentPackageSet
Workflow continuance for completed transactions
Forum topic
OneSpan Sign
I am trying to support the following use case: 1.  Form is sent to a recipient to be completed and signed. 2.  Completed forms is returned to the sender for verification.
eSignLive modal window is showing empty in Chrome browser of IOS Device
Forum topic
OneSpan Sign
Hi, We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 .
Changed server provider. Not getting notification callback
Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks. We already changed the DNS and we confirmed that it's pointing to the right box. Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.
Skipping All Optional Signatures Returning Completed Status
Forum topic
OneSpan Sign
Within our OneSpan build, we have chosen to use optional signatures where a document may have more than one section to sign but a customer has a choice which sections they are approving (e.g. service work order). This has been working well until an edge case appeared in testing.
Is PackageID unique accross accounts?
Forum topic
OneSpan Sign
I want to keep track of my customer's usage for billing. Do I need another key segment or is the PackageID globally unique? My customers will have their own accounts.
Regarding Branding Customization- customize logo and have session bar visible?
Forum topic
OneSpan Sign
Hey Team, Greetings for the day. I was playing around with branding the Signing Ceremony, when I try to customize the logo with a different image it works fine (but it disables the session bar, even when I use .withSessionBar() ) Is this the default behaviour?
predefined=sent vs query=sent
Forum topic
OneSpan Sign
Using the packages endpoint to search for SENT packages using the below request call as per the Sandbox API.
Signer Email Notifications
Forum topic
OneSpan Sign
Using REST API to create the package along with the documents and return a response package id. After that, we initiate a REST API signerAuthenticationToken passing packageId and email address of the signer which then redirect to an iframe to begin the signing ceremony.
Send a Reminder to Signers
Forum topic
OneSpan Sign
From the eSignLive UI there is an email button with the words "Remind" underneath. When clicked it sends an email reminder to all signers that have yet to sign.
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