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498 results matched your search criteria
Session timeouts for a signer
Forum topic
OneSpan Sign
What are the session timeouts for a signer?  How long do they have when signing a document to fill it out, etc... I don't see a setting anywhere that we can change.  Can it be changed by support? Thanks
Retrieve Document Visibility
Forum topic
OneSpan Sign
Hey team, In our workflow, we require different signer have different visibility. I can achieve this in my dashboard, but when I obtain my package json, I can't find my settings regarding visibility. Please advise on how to get these info. Thanks in advance.
Text Tag Syntax
Forum topic
OneSpan Sign
Hello, We have the below field in our pdf: {{esl:Signer1:textfield:size(200,50)}} Can you please let us know how to make these fields required and how can I set the max field length for these fields. Thanks!
SMS cell length
Forum topic
OneSpan Sign
When I create package via SDK, I got between errors: 1; when I set sms cellphone=64939837
IAS 3.21 on Centos 7 REPLICATION
Forum topic
Intelligent Adaptive Authentication
Hello, I have fully working instance of 3.21 IAS on Centos 7 (SRV-A) with some users and DigiPass in local (embedded) db. Now I want to install additional server (Centos 7- SRV-B) with sam version of IAS and I want to initiate replication from SVR-A to SRV-B. 
Reminder emails in REST API
Forum topic
OneSpan Sign
Hi, We have implemented the Reminder emails to the signers by given API and refering the below link: Reference link: Setting Reminders Guide Currently we are getting the reminder emails not on the next day.
adding ChallengedWithQuestions is not challenging with questions on the sandbox
Forum topic
OneSpan Sign
I am playing around with asking signers to answer questions before signing the application to add some fraud mitigation.
Signing with custom info
Forum topic
OneSpan Sign
Hi team,  We are developing a web application that uses OneSpan Api to authorize transactions. We want to know if is possible to set a signature data with values that we already have stored in our database.
Error while connecting esign and Oracle application
Forum topic
OneSpan Sign
Hi, I am getting the following error while connecting URL and application. ORA-29273: HTTP request failed. Below is the code snippet: UTL_HTTP.SET_WALLET('file:xxxxxx', 'xxxxx'); v_request := utl_http.begin_request('https://sandbox.esignlive.com/', 'POST', 'HTTP/1.1');
Template with blank recipient
Forum topic
OneSpan Sign
I'm creating a template and it appears I have to set the recipient as placeholder and when the users use this template they have to change it from placeholder to recipient?  Is there a way I can create a template that has the recipient section not prefilled?
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