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how to define optout reason in French
Forum topic
OneSpan Sign
Hi, the optout reason is configured under package.settings, but package.settings doesn't have French language. how to define French optout reason?   thanks, Cindy  
OTP Triggering before the user clicks the link from email
Forum topic
OneSpan Sign
Hi , We are using our own twilio to send SMS. Once the User clicks on the link from email , onespan will call the Callback url configured in account settings with the OTP. And we inturn ,send it to the users by our Twilio account
thank you dialog configuration
Forum topic
OneSpan Sign
Hi,  I want to customized the thank you dialog as picture (uploaded), once I applied it as body below, it doesn't show up as bold, Italic, and create new paragrah, could you please take a look what's wrong with it. how to customize it as the requirement?
OneSpan Sign - Assign Delegation Tool
Code Share
This tool streamlines the process to set up the delegate access by reading delegates delegatees' information from a CSV file.
Connecting to Sandbox
Forum topic
OneSpan Sign
Hi , I am able to connect to Sandbox from my personal laptop, while connecting from my office getting connection refused, do we need to enable open any specific port or modify any firewall settings? Could you please suggest? Error log: Caused by: org.apache.http.conn.HttpHostConnectExcept
Installation Script information for the Required Databases need the Scripts Where are they located at?
Forum topic
OneSpan Sign
I am needing the SQL Sripts that are referenced in the Database install. I can not seem to locate the ESL.SP. DB.SQL. Scripts, as I need to give detailed instructions to our DBA TEAM.
Multiple initials in document
Forum topic
OneSpan Sign
Hello,
restrict senders to only use templates
Forum topic
OneSpan Sign
Without an enhancement request is it possible to restrict a group of users to only be able to select a template and not allow them to upload documents?
Next button
Forum topic
OneSpan Sign
Hi,  Anyone knows if its possible to update or hide the "Next" button shown on the NSE interface (the one on top of the document to sign).
Sending metadata with each document
Forum topic
OneSpan Sign
Hi, Can we send metadata with each document? In our application, we want to store multiple keys for each document. We thought about using the document Id, but it quickly became too complicated.
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