OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Fishing emails
Forum topic
OneSpan Sign
Hi there,   Did you encounter any fishing emails that mimics OneSpan emails? If yes, what kind? And what would your recommendation to identify a fishing email and then to mitigate risk to open fishing email?
signingStatus API not returning correct status
Forum topic
OneSpan Sign
In Sandbox, when I call the API for signing status, it always returns SIGNING_PENDING. 
How to load layouts via API for sender by email address/OneSpan account
Forum topic
OneSpan Sign
Please note that we are currently using .NET SDK to integrate with OneSpan and need to load layouts for sender accounts. Each sender is identified by their email address.
Login with Session Token
Forum topic
OneSpan Sign
Hi I am integrating the ESignLive SDK into an Android app. I already have a login mechanism (using username/password combination or using google sign in). I do not want to have an extra login for ESignLive. I noticed there is a method to login with session token.
signer always reviewer
Forum topic
OneSpan Sign
I use your example to test your API. ........ SignerBuilder.NewSignerWithEmail(email1) .WithFirstName("dejan") .WithLastName("lukic") .WithTitle("Pack title") ) ....... Signer receives email as Reviewer instead as a Signer. How to actually set the receiver as Reviewer or a Signer?
Signature section directly in my app
Forum topic
OneSpan Sign
Hello! I have a questions about your eSignLive product. Can be integrated externally using REST API?
Signer Order - Auto notification
Forum topic
OneSpan Sign
Question on Remote Sign, where the signer receives an email. If the signing order is set, is OneSpan supposed to automatically email the next-in-order?
Callback - DOCUMENT_SIGNED not triggered
Forum topic
OneSpan Sign
When using the callback function to listen to DOCUMENT_SIGNED events, I do not receive the event if the user does not click the "Done" button before clicking the "Confirm" button.
remote user also visible in dropdown list while signing the documents
Forum topic
OneSpan Sign
Hello! I have a question while signing the documents using dropdown functionality i can able to see the remote signer information is dropdown list , so how can i restrict the remote user information in dropdown list. Please share the sample request json. Thanks In advance, Srinivas R
DOCUMENT_SIGNED callback - Who has signed the document.
Forum topic
OneSpan Sign
Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with the sessionUser attribute. Example Payload: {"@class":"com.si