OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Search on Senders tab
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OneSpan Sign
In the case that you have 100's of senders as our organisation has its very hard to find specific sender. I suggest search by name and by sender type(regular, manager,owner...).
Getting error while calling sdk.createDocuments(packageId, document, doc)
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OneSpan Sign
Hi, I am using the sample code for creating a transaction but getting an error - 
OneSpan integration with Laserfiche Cloud
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OneSpan Sign
We are installing the OneSpan integration with Laserfiche Cloud and need some technical help.  
General Questions
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OneSpan Sign
Hi, I had 2 general question. Does ESignLive support the following: I understand these scenarios will may not occur in the production environment. I wanted this information to prepare our application test cases. 1. Can a role be added without an approval (signature).
How to disable sandbox logo in signed documents.
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OneSpan Sign
Hi , How can i disable the sandbox logo in signed pdf documents for your reference attaching screenshot.
Email Refinements
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OneSpan Sign
Hi, Is it possible to change the email attributes which is sent to the recipients: Email Subject EmailBody Can I add a user for CC in the email (UserName and Email). Thanks, Abhijit
Unable to remove partially signed or signed document
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OneSpan Sign
Team, We are unable to remove partially signed/signed document from the package. Could you help us on this? Thanks, Sushma
How to sign a signet document ?
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OneSpan Sign
Hi, We plan to used signed documents with our custumer. The document we will use is already signed by one of our managers. When we use one signed document, the first signature is lost. DMN  
Failed to Delete Document
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OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
Multiple Signers on Different Documents under single package
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OneSpan Sign
Hi There, I want to build a package with two different documents with two different signers and Signer 1 will sign on just document 1 and Signer 2 will sign on just document 2, how can I do this under same package? Thanks, Gurvinder