Package expired

0 votes
Hi, we found out that for some packages when it's in "DRAFT" status and package expiryDate passed, the package status becomes " EXPIRED", but some of them are stay as "DRAFT". I'd like to know what other business rule in e-signlive to check to have package status as "EXPIRED"? one more question , if package is in "COMPLETED" status and package expiryDate passes, the status is still "COMPLETED", is it current behavior? Thanks, Cindy

Reply to: Package expired

0 votes
Hi Cindy, A package cannot expire if it has been completed. Once a package has been marked complete, you can only do the following: archive, trash, and delete. Regarding packages in draft expiring, I will have to investigate that as it shouldn't happen. If I'm understanding correctly, you create a package, set an expiry date, leave the package in draft and it shows EXPIRED in the user interface once the expiry date has passed?
Haris Haidary OneSpan Technical Consultant

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off