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2570 results matched your search criteria
API Attachments Count or Change Options
Forum topic
OneSpan Sign
Is there a way via the API to get an a count of attachments for a transaction or a list of transactions and when they were added.  It doesn't appear new attachments change the Update Date.  We have people who are signing their transactions and then coming back multiple times to get the
Pre-verify error - Can't create package with a valid PDF
Forum topic
OneSpan Sign
HelloWe have already looked into all the other discussion regarding this error and nothing really helps. We have customer uploading some PDF that are getting rejected by OneSpan that aren't corrupted, encrytped and don't have NeedAppearances  AccroForm flag.
SMS Code Sent to Wrong Recipient For Downloading Completed Documents
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions.  We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS.  Our transactions are sent via the API are created su
How do I make a signing OPTIONAL
Forum topic
OneSpan Sign
I am looking for a C# code that will allow me to to add a signer in an specific  page but the signing has to be optional. So when they sign the document it will be complete even though they forgot to sign in one page because it was not require it was optional.
Size(width) of one span Document
Forum topic
OneSpan Sign
Hello team, I have to show the one span document in an iFrame of width 615px. But the One-span document I get has big margins around it. How can I tweak the document width as per my iframe size.? What's the best way to it in minimal steps?
iFrame Safari Browser issue
Forum topic
OneSpan Sign
Dear All, I am getting the below error on the page loading iFrame in Safari browser: Refused to display 'https://apps.e-signlive.ca/login?destination=/packages/UDZV56Wee-QC8OWLQp7oOXbD8_M=/sign' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'. Please let me know what is the problem.
Unlock a Sender
Forum topic
OneSpan Sign
Hello, I'm looking for a way to unlock a sender through the Java SDK.
No Package Id returned after executing CreatePackage
Forum topic
OneSpan Sign
Hello, I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was: $exception {"Could not create a new package.
Dashboard URL is not working
Forum topic
OneSpan Sign
Generated URL with below code is not working. String userAuthToken = eslClient.getAuthenticationTokensService().createSenderAuthenticationToken(packageId.toString()); String URL = String.format("https://sandbox.esignlive.com/auth?senderAuthenticationToken=%s&target=https://sandbox.esig
Enum value FULLNAME does not populate ESign date for English version
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where we need to populate the ESign Date and fullname on a accepted document , We are using the Enum value FULLNAME as subtype and type as SIGNATURE.
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