2132 results matched your search criteria
Get a signing URL without sending the email
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
WithExtractionType not available
Forum topic
OneSpan Sign
Hi All, I am getting the below error, while using the WithExtractionType method : DocumentBuilder' does not contain a definition for 'WithExtractionType' and no extension method 'WithExtractionType' accepting a first argument of type 'DocumentBuilder' could be found (are you mis
Download 'Electronic disclosure and Signature consent' document
Forum topic
OneSpan Sign
Currently, we offer our customers a separate download service for signed-documents and evidence summary. Customers, however, want to receive a download to the Electronic Disclosure and Signature Consent.
Getting error message
Forum topic
OneSpan Sign
Hi, Recently we got the following 2 errors intermittently when creating the package using the same form, do you know what did happen? From the error message, it seems it complains about the pdf document has error, but we are using the same document for test case, and most of time are successful, o
is there any way to adjust/move signature box by signer ?
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
Signer Information is not getting assign.
Forum topic
OneSpan Sign
Hi Team, 
Document was updated after signing
Forum topic
OneSpan Sign
Hi,
Move Pending users to Active
Forum topic
OneSpan Sign
We use SSO so we don't sending out the invitation for users to activate their accounts.  How can I programmatically activate the accounts using the .NET SDK.  I can determine who's pending from the list of senders, but not sure how to update their status to ACTIVE.  
"createdDate" in callback Json payload
Forum topic
OneSpan Sign
HI two questions about "createdDate" in callback json payload -      1. Is "createdDate" a timestamp of when event occurred?     2. If "createdDate" is a timestamp of when event occurred, then will it always be populated in the callback?
Exception "EsepCommand failed and no fallback available."
Forum topic
OneSpan Sign
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.