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2569 results matched your search criteria
SMS Authentication Service
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system.
Does the SDK version used have to be updated with each OneSpan major verson
Forum topic
OneSpan Sign
Hi,   When OneSpan releases a new version on their production environment, will there will always a corresponding SDK version update as well? How are the OneSpan environment and SDK updates timed?
Updating Sender
Forum topic
OneSpan Sign
I use following method to update senders info: eslClient.AccountService.UpdateSender(info, senderid); The problem is that once this is done sender is inactive and invitation needs to be sent to a sender. Is there a way to activate sender immediately after update? I think there is another option.
Esign Coordinates Query
Forum topic
OneSpan Sign
We are Generating the documents from another vendor WK(Wolters Kluwer) and passing it to onespan Esign.But we are facing issue while mapping the X/Y coordinates. Because top/left fields of e-sign are calculated from top left of the page and Wolters Kluwer works like x/y coordinates start at the bot
Document Verification with Facial Comparison
Forum topic
OneSpan Identity Verification
Looking for some more information on this.  We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification.  We have found lately that sometimes you must insert the middle name/initial and sometimes not.  Is th
Customizing the Signing Ceremony Colors
Forum topic
OneSpan Sign
In the eSignlive documentation below, it states that we can customize colors for the signing Ceremony. But I don't see any reference to it in any of the sample code or other areas of the document.
Restrict email to signers
Forum topic
OneSpan Sign
Hi, I have a requirement where I need to get the signing URL like shown here http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm I able to successfully get the signing URL, this URL will then be embedded in another system for use. As a result, I need to stop the eSL emai
disableDownloadForUncompletedPackage setting at account level
Forum topic
OneSpan Sign
Currently we are sending this setting for each package we are creating via a REST call. It is set to true. So the download button is dsiabled.
Radio buttons using text tags issue
Forum topic
OneSpan Sign
Dear all, As you can see from the screenshot attached, normally next to the radio buttons we have the text “Agree”, “I don’t Agree”, which seem to be covered(hidden) by the placeholder markup code in the produced document in the Signing Ceremony. The markup I am using to add the radio but
_x getting removed from package ID
Forum topic
OneSpan Sign
We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string.  We are passing in:
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