OneSpan Production Redundancy
Monday, August 8, 2022 at 09:05amGot a notification that OSS-US-PROD-2 will be upgrading OS during a 3 hour window and it made me realize I do not have enough knowledge about the OneSpan production environment to know what this means for us. I see OneSpan has OSS-US-PROD-1 and OSS-US-PROD-2 production platforms. Are customers targeted to one or the other? Or are these fully load-balanced systems? If the former, how do I know which production system my account is on? Thanks.
Reply to: OneSpan Production Redundancy
Monday, August 8, 2022 at 10:22amHi Michael,
OSS US1 and US2 Production environments are two individual instances, hence a release in US1 PROD won't affect US2 PROD, and vice versa.
For your organization, I was told by support team that you have accounts under both CA and US2 PROD. Please further confirm with your CSR or support team on this information.
Duo