OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

494 results matched your search criteria
Define user not registered in onespan as sender
Forum topic
OneSpan Sign
Hi everybody,   I'm wondering if there is a way to define a sender that doesn't have an account in onespan   I need to create packages created by some users from my platform and i would love to skip replicate those accounts inside onespan
Hide - Exit Document button
Forum topic
OneSpan Sign
Hi Is there a way to hide the Exit Document button? Can it be done at the account level? When I am creating a package, I am setting the HandOver (href, title, text ) object . Will the hiding it at the account level , override this package level setting. Regards Mario
Callback Authentication Method
Forum topic
OneSpan Sign
I noticed that our callbacks were not working in the sandbox and when I logged in to take a look at the callback settings, I noticed the callback key was no longer there. I see that OAuth 2.0 was added and there is an option to select Basic which seems to be what was there before.
Opt out option is missing on esign ceremony
Forum topic
OneSpan Sign
We are trying to integrate our application to esign live and noticed that opt-out option is not displaying on the esign ceremony.
Maximum number of templates that can be created
Forum topic
OneSpan Sign
What is the maximum number of templates that can be created under a single Esign account. I am attaching a screenshot for reference of template that I am referring to. IS there a limit on this template number under one account or a user can create as many as templates?
How to add a login in member
Forum topic
OneSpan Sign
Hi, I have two login with two different email id. I want second email id as a member in my first email login. It is not allowing and saying this email has already an account, I am sending invitation from my first login account to make second email as Member. Thanks
Delegation Tool
Forum topic
OneSpan Sign
We have not been successful using the Delegation tool. We get an error when testing the connection.  The account doesn't have Manager type or an Admin Role. The account is [email protected] in SBX 2 and it does. Thanks for the help!
call back event
Forum topic
OneSpan Sign
Hi,   in our current version 11.25, I found for callback event  i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request. 
Search function looks different in the sender account
Forum topic
OneSpan Sign
Hi, I found the 'search' function is in different place when user login the account. I assume this's account setting different, if so, could you please let me know what setting is impacting the behavior?  
shared layouts
Forum topic
OneSpan Sign
Hi, I have the question regarding layout after transferring ownership Example: sender UI account "A" as the owner, sender UI account "B" as the sender under "A" 1) "A" creates the layouts and make those layouts as shared