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638 results matched your search criteria
Insufficient Privileges error in Salesforce when anyone who is not Onespan sandbox owner tries to view transaction record
Forum topic
OneSpan Sign
Hey,So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient Privileges error. Any idea why this is happening?
Post back for a document with multi signer
Forum topic
OneSpan Sign
Hi,   I have a document which two or more people need to sign it. I would like to for each sign OneSpan call my Callback API or when all people sign the document my callback api will be called by OneSpan. Thanks  
When will SDK v11.34 be available for download for use with SandBox
Forum topic
OneSpan Sign
Hi,   Could you please advise when the new v11.34 will be available for download from https://community.onespan.com/products/onespan-sign/sdks#eSignLive_.NET_SDKs? my sandbox account is already at 11.34.   thanks
Where to download MSS 4.36 ?
Forum topic
Mobile Security Suite
Can somebody provide me the link to a working download page where I can get the Mobile Security Suite 4.36 please?
Different Email Templates
Forum topic
OneSpan Sign
Hello,   When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan where the document is available for signing.
Adding multiple role for Text Extraction Tag but getting error
Forum topic
OneSpan Sign
Hey Team,   I am working with Text Tag Extraction and going through the blog i.e. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/text-tag-extraction#tab-header-4
Notify signer1 when signer2 sign an agreement
Forum topic
OneSpan Sign
We are integrating with Onespan using Rest API. We have three types of Roles. Broker , customer and Business. Broker first sign an agreement(using esign), followed by customer and then Business people sign an agreement.
Using text tags without knowing exact signers of document
Forum topic
OneSpan Sign
Hello, We are using the .NET SDK to setup transactions with documents containing only signature fields.  We are using Text Tag extraction as our signature locator and I attached the code we are using to do this.
Source Page - Keep Alive
Forum topic
OneSpan Sign
We allow users to click a sign button on a page that expires rather quickly (2 minutes) and it opens OneSpan in an external browser tab. Does OneSpan have a feature to ping an endpoint during the signing ceremony to keep the session alive on the source page? 
Can we customize the display name of emails going out to signers?
Forum topic
OneSpan Sign
Hello, I noticed on this documentation page: https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization It states the following: Owners of OneSpan Sign Accounts can fully customize all emails sent by the system to end-users and
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