378 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Forum topic
OneSpan Sign
Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not create a new package in one-step Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request].
Forum topic
OneSpan Sign
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Forum topic
OneSpan Sign
Guys -
I have a document with 4 signature fields. When I tried to combine the fields for the one signer, it didn't work. Do we have to create a new approval for each new field that we are trying to sign? If not, can I get a JSON Package example of how to do it since mine isn't working.
Forum topic
OneSpan Sign
Hello,
I am getting this error while generating eSign:
Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.
Forum topic
OneSpan Sign
Hi,
When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?
Forum topic
OneSpan Sign
Hi Duo, I keep getting Unsupported Media type error below:
{"code":415,"messageKey":"http.status.415","message":"Unsupported Media Type","name":"Unsupported Media Type"}
POST {{TheHost}}/api/packages/CsilES9ZX4XpSucsL-s7t3bFQp8=/bulk_send
Content-Type text/csv
Forum topic
OneSpan Sign
Hi,
I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message:
{
"messageKey": "error.validation.package.wrongNumberOfFiles",
"technical": "Number of uploaded files does not match number of documents specified i
Forum topic
OneSpan Sign
Hi,
I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Forum topic
OneSpan Sign
Hi,
In the JSON retrieved for a Package is there a way to figure out Who (Role/Email) has delegated to Who (Role/Email).
After delegation we get the ROLE_REASSIGN event.
{
"@class": "com.silanis.esl.packages.event.ESLRoleReassignEvent",
"sessionUser": "4f124151-9ab9-4956-bf8b-c67454f2b63d"