270 results matched your search criteria
Move Pending users to Active
Forum topic
OneSpan Sign
We use SSO so we don't sending out the invitation for users to activate their accounts.  How can I programmatically activate the accounts using the .NET SDK.  I can determine who's pending from the list of senders, but not sure how to update their status to ACTIVE.  
delegated signing with fromfile=true
Forum topic
OneSpan Sign
Below are the step we use for hand drawn signature capture using api
Receiving Extra Attachment Reject Emails when rejecting attachments using the .Net API
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We have built out logic to reject attachments but we have come across a scenario where if a sender has multiple attachments that are rejected, when we reject those attachments using the AttachmentRequirementServi
/api/reports/delegation
Forum topic
OneSpan Sign
Returns set of delegationEvents with EventID(?) arrays that contain 4 items below: eventDate, eventType, eventDescription and eventUser EventID example-> 699AK8PzZMg0 a) can you confirm this is not a SenderID ( can't seem to find a Sender using this for ID )
Not able to change transaction name in Draft transaction
Forum topic
OneSpan Sign
Hi, I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did: 1. Create New Transaction with name "transaction 1" 2. Change Transaction name to "transaction 2", pop up appears saying "The transaction has been successfully saved.
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
Dashboard URL is not working
Forum topic
OneSpan Sign
Generated URL with below code is not working. String userAuthToken = eslClient.getAuthenticationTokensService().createSenderAuthenticationToken(packageId.toString()); String URL = String.format("https://sandbox.esignlive.com/auth?senderAuthenticationToken=%s&target=https://sandbox.esig
Automatic Signer Progression when using In-Person option?
Forum topic
OneSpan Sign
Hello, We have tried several angles at achieving this using both the REST API and the .NET SDK but have so far not had any luck.
How to exclude user with status Llocked from Signer/receipient search List
Forum topic
OneSpan Sign
How to  exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection? Below REST command get executed -
"Unauthorized Access. Session May have expired" Error.
Forum topic
OneSpan Sign
Hi, Our customers are periodically getting the following error while trying to publish an approval: "Unauthorized Access We're sorry. Your session may have expired. Please try again.