368 results matched your search criteria
Forum topic
OneSpan Sign
Guys -
I know that when a document is completely signed, your system will send out a notification that we can capture to do whatever it is we need to do with that information. Is there something similar for when a user locks their account due to too many invalid attempts?
Forum topic
OneSpan Sign
Hi,
We would like to check if it is possible to set up an account for a group, using for example a shared mailbox for the user. Then, people with access to that mailbox would be able to access OneSpan to send documents for signature.
Many thanks in advance!
Forum topic
OneSpan Sign
Hi Duo,
Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system.
Forum topic
OneSpan Sign
Hi,
Recently, I tried us copy-tool v1.6.0 copy layouts from on-prem to CA sandbox account, and I got error (see attachment), any idea?
but it's successful to copy template between on-prem and CA sandbox.
thanks,
Cindy
Forum topic
OneSpan Sign
I am testing the use of the JavaSDK in my local environment using my person sandbox API key. It has worked fine with the classic experience, but my organization is moving to NSE and I want to test documents that I create with NSE. Can I convert my sandbox account to the NSE?
Forum topic
OneSpan Sign
Our OneSpan account is customer-facing and we support French speaking customers. Most of the signing process translates to French properly expect the 'Thank You' message attached.
Forum topic
OneSpan Sign
There is a client who is interested in evaluating eSignLive for digital signatures.
Forum topic
OneSpan Sign
Hi ,
Enabled the Callback timeout to be configured to give the Callback endpoint extra time to process a Callback request.
For above change where can we add timeout settings is it account level or need to append time out parameters to callback url.
Thanks In Advance,
Srinivas
Forum topic
OneSpan Sign
Hi,
I am using api key for authentication, retrieving template works fine but when i tried to create package it thrown 403 forbidden error.
We might be missing some settings on the account. Can you guide us
Thanks
Forum topic
OneSpan Sign
Hello,
I noticed on this documentation page:
https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization
It states the following:
Owners of OneSpan Sign Accounts can fully customize all emails sent by the system to end-users and