2677 results matched your search criteria
Incorrect signature when forwarding the signing request
Forum topic
OneSpan Sign
I have experienced that if I receive an eSignature mail requesting my signature, I can forward that mail to another person (not any delegation, just forwarding the mail) and this person can expand the eSignature link, get my signature fields displayed and completed with "click-to-sign".
Orientation issues on mobile device with signing ceremony in iFrame
Forum topic
OneSpan Sign
When the signing ceremony is in an iFrame on a mobile device in portrait orientation there is a message asking the user to turn their mobile device to a landscape orientation.
Optional signatures
Forum topic
OneSpan Sign
Hello, We have a form that has two signature spots but the user only signs one spot. Would the Silanis API allow some sort of command for optional signatures?
Modifying a Date field linked to a Signer
Forum topic
OneSpan Sign
Guys, Is there a way to modify the printed date that is captured when a signer signs a document?
Resize signature text(that appears after signing)? I tried using withSize(wt,ht)
Forum topic
OneSpan Sign
Hi, I'm trying to increase the text or print that appears after a signature block is signed (Eg: E-SIGNED by FirstName LastName on Date). I tried to achieve this using withSize method for the signature, but it didn't work out(the text appears to be only the standard size). I think it's not work
session timeout for mobile signing/login
Forum topic
OneSpan Sign
by default, the session timeout for sender/signer is 30 minutes. it's working for desktop version, but it seems not working for mobile signing or sender login. is there any different setting other than default one?
Identify delegation using REST API
Forum topic
OneSpan Sign
Hello, I would like to know if there is any way to identify (without callback) delegation information and who delegates to who using REST API. I have firewall limitations that's why callback is out of the question. Regards, Felipe
International phone number to get OTVC when perform SMS
Forum topic
OneSpan Sign
What is customer experience  with international phone number to get OTVC when perform SMS authentication? Is it as good as domestic? Do you have any issue with international phone OTVC when perform SMS authentication?
Esign Signing Date Label
Forum topic
OneSpan Sign
eSign will be auto populating our signature date line. During the signing ceremony, a label is rendered with a rectangle gray box containing "Signing Date" Is there a way to hide this or customize the look? See attached screenshot. Thanks, David
OneSpan Sign for SharePoint Online
Forum topic
OneSpan Sign
Hi, I have installed the OneSpan Sign for SharePoint Online but when I try to access to the connector I am getting an error. Does anyone know how to solve this issue or is because the connector is deprecated?