2678 results matched your search criteria
A little help needed on sign with session token
Forum topic
OneSpan Sign
Hi I noticed there is a method in iOS mobile sdk, allows to sign with session token. I am wondering if it is possible to use our server API to get that session token from eSignLive server and pass it down to mobile apps? I know this sounds weird b/c we should have one session token per session (be
Changed server provider. Not getting notification callback
Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks. We already changed the DNS and we confirmed that it's pointing to the right box. Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.
Incorrect signature when forwarding the signing request
Forum topic
OneSpan Sign
I have experienced that if I receive an eSignature mail requesting my signature, I can forward that mail to another person (not any delegation, just forwarding the mail) and this person can expand the eSignature link, get my signature fields displayed and completed with "click-to-sign".
Orientation issues on mobile device with signing ceremony in iFrame
Forum topic
OneSpan Sign
When the signing ceremony is in an iFrame on a mobile device in portrait orientation there is a message asking the user to turn their mobile device to a landscape orientation.
Optional signatures
Forum topic
OneSpan Sign
Hello, We have a form that has two signature spots but the user only signs one spot. Would the Silanis API allow some sort of command for optional signatures?
Modifying a Date field linked to a Signer
Forum topic
OneSpan Sign
Guys, Is there a way to modify the printed date that is captured when a signer signs a document?
Resize signature text(that appears after signing)? I tried using withSize(wt,ht)
Forum topic
OneSpan Sign
Hi, I'm trying to increase the text or print that appears after a signature block is signed (Eg: E-SIGNED by FirstName LastName on Date). I tried to achieve this using withSize method for the signature, but it didn't work out(the text appears to be only the standard size). I think it's not work
Identify delegation using REST API
Forum topic
OneSpan Sign
Hello, I would like to know if there is any way to identify (without callback) delegation information and who delegates to who using REST API. I have firewall limitations that's why callback is out of the question. Regards, Felipe
International phone number to get OTVC when perform SMS
Forum topic
OneSpan Sign
What is customer experience  with international phone number to get OTVC when perform SMS authentication? Is it as good as domestic? Do you have any issue with international phone OTVC when perform SMS authentication?
Esign Signing Date Label
Forum topic
OneSpan Sign
eSign will be auto populating our signature date line. During the signing ceremony, a label is rendered with a rectangle gray box containing "Signing Date" Is there a way to hide this or customize the look? See attached screenshot. Thanks, David