OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Laserfiche Workflow- OneSpan Signing Order is being ignored
Forum topic
OneSpan Sign
I have a Laserfiche Workflow sending a document for signature to 4 persons.  Workflow is configured to use the layout “XXSignaturePage” based on the template by the same name.
Notify/remind all pending signers in a package
Forum topic
OneSpan Sign
Hi OneSpan Team,I’m working on an integration for OneSpan Sign and need to confirm available API capabilities for signer reminders.Requirement
call back event
Forum topic
OneSpan Sign
Hi,   in our current version 11.25, I found for callback event  i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request. 
Signer Id's Validation
Forum topic
OneSpan Sign
Hi! I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email. The SignerBuilder.withCustomId(String) method's javadoc says the following:
New realease Ide: Xpath for signers placing.
Forum topic
OneSpan Sign
  Hi there!!!. We are working with automations with OS.... and how to handle some scenarios where we need to define where to place the “signature” using a fixed position .  
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
How to load layouts via API for sender by email address/OneSpan account
Forum topic
OneSpan Sign
Please note that we are currently using .NET SDK to integrate with OneSpan and need to load layouts for sender accounts. Each sender is identified by their email address.
In the approval when using text anchoring, is the "page": attribute optional?
Forum topic
OneSpan Sign
Hi Haris, I would like to quickly clarify on the below approval format where I noticed that even if the page detail is not provided it works fine to realize the exact text to place the textfield using text anchor. “approvals”: [ { “role”: “signer1”, “fields”: [ { “subtype”: â€
Signing sender documents by API
Forum topic
OneSpan Sign
Hi, We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api) We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ . We added a role ('Sender') and approval for this role. { "name":"Cont
SDK version 11 issues
Forum topic
OneSpan Sign
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.