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3702 results matched your search criteria
Bulk Add Sender app
Forum topic
OneSpan Sign
I keep getting the attached error message.  When I wait and restart it's usually okay but it's painful that I can only do about 40 - 50 users at one time.
Custom ID field
Forum topic
OneSpan Sign
When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available.  Is there a way for the sender to be able to apply the customers ID onto specific forms as well include the customers ID within the evidence
blacklist
Forum topic
OneSpan Sign
How does someone get on the blacklist and how to you get them off, this is causing major issues for our business.  How do I get a list of email addresses that are on the blacklist.  
Logo Header & Footer email templates
Forum topic
OneSpan Sign
In your email templates am I able to place our company logo and footer information?
Template with groups
Forum topic
OneSpan Sign
I want to setup a template where  I have setup 2 groups one called Advisors the other called Manager.
email account invitation html
Forum topic
OneSpan Sign
<a href="$LINK_URL;">REGISTER YOUR ACCOUNT</a>   I was wondering if there is a specific URL I should be including in the html code?
Senders names changes
Forum topic
OneSpan Sign
We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan.  What has been the best practice there, as we have single sign-on, once the user have changed their name, it will take time again to go back and it is just a m
check box
Forum topic
OneSpan Sign
I'm trying to create a new template using a PDF and inserting the "check box".  When a user goes to use the template the check boxes no longer appear. 
Over arching Account Owner
Forum topic
OneSpan Sign
Does OneSpan have what I'll call a super ID that can make changes on any account on behalf of the owners?
Change document page orientation
Forum topic
OneSpan Sign
If I upload a document and a signing page is upside down am I able to rotate it?
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