539 results matched your search criteria
Email Message and Template
Forum topic
OneSpan Sign
Hey team, We are looking for setting different contents for each email templates.
Email delivery status?
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively monitor email delivery status via the API?
the link in the email template
Forum topic
OneSpan Sign
Hi, In my CA sandbox account '[email protected]',  I found the link for "view completed documents' button, the link is "https://sandbox.e-signlive.ca/sso/saml/login/alias/e-signlive?idp=xxxxx&RelayState=xxx"
email evidence summary
Forum topic
OneSpan Sign
Hi, when enabling email.evidence.summary template, is it possible to get signed document only not both signed document and evidence summary?    thanks, Cindy
Email Bounce event
Forum topic
OneSpan Sign
Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
Restrict email to signers
Forum topic
OneSpan Sign
Hi, I have a requirement where I need to get the signing URL like shown here http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm I able to successfully get the signing URL, this URL will then be embedded in another system for use. As a result, I need to stop the eSL emai
Email Content Configuration
Forum topic
OneSpan Sign
We would like to modify the content of some of the emails that are sent to the signers.
Email Notice Customization?
Forum topic
OneSpan Sign
How do we customize the email message that is sent to the signer?
Shared email id
Forum topic
OneSpan Sign
Hi, We are integrating eSignLive with an application in our organization and came to know that a shared email address is required for integration. If yes, please advise if a) There is any specific naming convention required for the email address b) Do I need to mention any size limit for receiv
Customer email address
Forum topic
OneSpan Sign
Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?