539 results matched your search criteria
Forum topic
OneSpan Sign
Hi team,
In our current implementation, the email notifications for package completion event are meant to be sent for each signer, and CC to the package owner by default. For example, if you have two signers, then the package owner will receive two notifications in total as it is meant to be.
Forum topic
OneSpan Sign
Hi ,
I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
Forum topic
OneSpan Sign
Hi,
I am the sender, and i want to receive the email when I click ‘forgot your password’ link in the login page.
Forum topic
OneSpan Sign
Hi,
there are 2 questions want to ask:
1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere?
2) in the default email, it only showed the signer with email address, but not Signer's name, is it possible to update the email t
Forum topic
OneSpan Sign
Hi,
In the email JSON, I saw there is something as below, does it mean when recipient mail got reject, it will let the package owner know?
"bounce-to" : "$PACKAGE_OWNER_EMAIL;"
Forum topic
OneSpan Sign
Hi,
how to test email.complaint template? we are using CIBC SMTP server?
thanks,
Cindy
Forum topic
OneSpan Sign
When the sandbox send the email in English to a signer, how can I customize the contents in Japanese ?
Forum topic
OneSpan Sign
Hello,
When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan where the document is available for signing.
Forum topic
OneSpan Sign
We would like to modify the content of some of the emails that are sent to the signers.
Forum topic
OneSpan Sign
How do we customize the email message that is sent to the signer?