541 results matched your search criteria
to customize Japanese in email
Forum topic
OneSpan Sign
When the sandbox send the email in English to a signer, how can I customize the contents in Japanese ?
email complaint template
Forum topic
OneSpan Sign
Hi,   how to test email.complaint template? we are using CIBC SMTP server? thanks, Cindy
Email Bounce event
Forum topic
OneSpan Sign
Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
forgot password email
Forum topic
OneSpan Sign
Hi, I am the sender, and i want to receive the email when I click ‘forgot your password’ link in the login page.
Different Email Templates
Forum topic
OneSpan Sign
Hello,   When we create a package and send it to OneSpan, OneSpan sends an email to the customer to inform him/her that there is a document which he/she can sign. In this email, there is also a link to OneSpan where the document is available for signing.
Email delivery status?
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively monitor email delivery status via the API?
Restrict email to signers
Forum topic
OneSpan Sign
Hi, I have a requirement where I need to get the signing URL like shown here http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm I able to successfully get the signing URL, this URL will then be embedded in another system for use. As a result, I need to stop the eSL emai
Shared email id
Forum topic
OneSpan Sign
Hi, We are integrating eSignLive with an application in our organization and came to know that a shared email address is required for integration. If yes, please advise if a) There is any specific naming convention required for the email address b) Do I need to mention any size limit for receiv
Customer email address
Forum topic
OneSpan Sign
Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?
Email Notice Customization?
Forum topic
OneSpan Sign
How do we customize the email message that is sent to the signer?