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            Forum topic
  OneSpan Sign
I was able to sign a document when a signer is assigned to a signbox using API.
But the same users sign is not possible when the singer belongs to a group.
is there any restriction to sign via APIs for groups?
API response is 200 for both. 
Forum topic
  OneSpan Sign
Hello I created a package but removed the Electronic Disclosures and Signatures Consent. 
So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not able to sign the document.
What could the issue be here?
Forum topic
  OneSpan Sign
We've been using the sandbox for testing. We use the sandbox from our development machines and a server. Everything was fine until a few weeks ago. We cannot get documents signed using the test server. I know we were able to get documents signed using the test server last December.
Forum topic
  OneSpan Sign
Our main use case is for our system to wait for document signing to get completed and for this, we rely heavily on eSignLive callback notifications. Typically, we receive the callbacks with just a few seconds delay upon actual signing.
Forum topic
  OneSpan Sign
Hi,
I want to show 2 documents of my package together at a time during  signing ceremony. Typically, I see that as soon as one document's signing ceremony completes, another document arrives.
Forum topic
  OneSpan Sign
Hi Team, we have a one span configured to send the document signing in french but when they complete the signing our tags in document for Signer's Date [{{esl:Signer1:signingdate}}] is showing the date format as English format rather than French date format. 
Forum topic
  OneSpan Sign
Hi eSignLive,
Currently the documents are auto navigating to next document with in the same package once the signing completed on document.
Forum topic
  OneSpan Sign
Using Apex SDK i am trying to create package with pdf file/document and send it to esignlive server
After this I am trying to do something 
.....
request.setEndpoint('https://sandbox.esignlive.com/api/packages/' + pkgID + '/documents/signed_documents'); 
To sign the document.
Problem is that pdf
Forum topic
  OneSpan Sign
Hello,
We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.