47 results matched your search criteria
create multiple copies of a document inside a template
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OneSpan Sign
Hi ,
Update document content & signers reatining the already obtained signature
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OneSpan Sign
Hi On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id}
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OneSpan Sign
Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28
while cloning is it possible to clone only the documents and roles need from the template
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OneSpan Sign
In our scenario we have all the documents created in a temple and user will select some documents from the template in our application to esign or manually sign.
Adding Anchor tags to a document
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I have been hitting a bit of a brick wall trying to add text anchor tags to an uploaded document. Let my explain what I have been attempting to achieve. First I upload a document to an existing package, the package already contains a new role that I have created.
Add document to existing package
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I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
How can I remove the default document called Electronic Disclosures and Signatures Consent when I am creating the package with the java SDK
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  I would like to delete the default document that the package has when it is created, How can I do that? My java SDK version is: 11.33
Long time
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OneSpan Sign
Hello, I have a template which is has a 47 documents inside it. when I am creating the Package based on this template it is taking long time to generate the document package. it is taking around 47 seconds to be generated.
Replacing Notary workflow
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OneSpan Sign
Guys, I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved. When we want to change notaries for a package do this workflow.
OssClient.DownloadZippedDocuments Method Giving Error
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The OssClient.DownloadZippedDocuments method is throwing the following error sporadically.  The code below that contains this method works the majority of the time.  I would appreciate any suggestions on why this error happens every once and a while.