328 results matched your search criteria
Multiple Signers With Same Email - hand drawn
Forum topic
OneSpan Sign
Hi there, I have been trying to update documents that have FULL_NAME signers to HAND_DRAWN signers using the JAVA SDK.
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
Modifying the outgoing email to Signers Using Laserfiche
Forum topic
OneSpan Sign
Hello,   Looking for the procedure to modify the outgoing email to signers.  Would like to customize that email with the clients information.  I do notice you can modify the logo and colors.  However not the message.   Thank you, 
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Error when changing signer email address
Forum topic
OneSpan Sign
My transactions usually have the same signer for the first and third signer. I give the signer the sending URL and they enter their own name and email address for the first and third signer, and they enter the second signer's name and email address as well. 
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
email template email.notify.mobile
Forum topic
OneSpan Sign
Hi, what's the difference between email template 'email.notify.mobile' vs 'email.notify'? As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?   thanks, Cindy
Customizing emails
Forum topic
OneSpan Sign
Would it be possible to change or customize an email that is sent to signers at the end of signing ceremony. And how?
Have Title/Company/Email fields editable by Signers
Forum topic
OneSpan Sign
So far we love the new designer ui, and realize the signer ui hasn't yet changed. I would like to see fields like the signer title, company and email be editable.
Signer Management field - Delivery ( Provider; Email; Download)
Forum topic
OneSpan Sign
Hi there, Please see the link below. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/signer-management