265 results matched your search criteria
Crash on document name when sending package
Forum topic
OneSpan Sign
Hi, I receive an error when the document name ends with "pdf".
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
Creating package error help
Forum topic
OneSpan Sign
We have a time when we keep getting this error Silanis.ESL.SDK.EslException: Could not create a new package. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0.
SIGNER_COMPLETE event does not get received by addEventListener
Forum topic
OneSpan Sign
I use the event notifier with a Iframe (https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier) for couple years in my projet and when I have configure it initially the event to check for completion was ESL:MESSAGE:SUCCESS:SIGNER_COMPLETE.
Error while creating a package using sandbox api
Forum topic
OneSpan Sign
Hi , I'm getting this error only on my TEST server , works fine on my local machine. Could you please advise ? Database Exception Could not create a new package.
Asynchronous Document Upload
Forum topic
OneSpan Sign
Apologies if this is a duplicate.
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
Cannot connect
Forum topic
OneSpan Sign
Hi, I am trying the sample application.
500 error thrown while adding a government pdf
Forum topic
OneSpan Sign
I am getting the error below when I filled in a government pdf and send it over to esignlive. Could you please take a look and let me know what needs to be done here? Silanis.ESL.SDK.EslServerException: Could not upload documents to package.
Object error calling EslClient.ReportService.CompletionReport for date
Forum topic
OneSpan Sign
eSginLive, I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates. The last couple of days I’ve received the following exception using the eSignLive api: Silanis.ESL.SDK.EslException: Could not download the completion report.