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REST API Call: More than one Language in a single call
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OneSpan Sign
Hi Duo, Hope you are doing well!
How to Download "AuditTrailDocument" from esignlive account
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OneSpan Sign
Hello,    Could you please provide some sample REST API code or URL/Details to download a "AuditTrailDocument" as PDF. The information in this location are not clear.
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
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OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown:  
Service callback can't hit lower environment
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OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Session token on NEW INSTANCE/UI is poining to OLD UI
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OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
Modifying Handover URLs after package creation
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OneSpan Sign
Is it possible to update the handover urls everytime a different user accesses the package? We have users who will access the document via sa personalised URL and we are hoping that after signing it would navigate them back to their personal url.
Is there a service available to call when user click on OPT-OUT or Accept button
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OneSpan Sign
I would like to create my own "Accept" and "OPT-OUT" buttons with a custom message as popup to be displayed when user click on OPT-OUT or Accept button. I would like to know if there is any service available in EsignLive that I can call, when user click on OPT-OUT or Accept button. Thanks, Ram
Trying to use GET /api/sysinfo call
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I was trying  below API call and received web page instead of expected Payload GET /api/sysinfo HTTP Headers
Audit service details
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In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be. For example: PIN authentication failures show up, but not that access has been locked out. I haven't tried, but does resetting the 'PIN count' get logged? Both of thes
SMS Authentication Service
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well! I have a few questions about the SMS Authentication Service update that we received through the OSS Service Notification system.