548 results matched your search criteria
Digital Signature capturing text box not displaying for eSignature
Forum topic
OneSpan Sign
Hi, 1. Digital signature capturing block not showing for esignature in document. 2.
Updating package
Forum topic
OneSpan Sign
I am trying to update an exciting package that is already on draft mode. especially roles on that package.
Update roles with auth challenges with REST API
Forum topic
OneSpan Sign
Hi! Is there a way to update role/roles (already created) in package with Q&A challenges? I have tried PUT on '/api/packages/:packageId/roles/:roleId' but it seems as though the auth part of my request is being ignored. { "signers":[ { "delivery":{ "e
Can I move a Package out of Draft Status without re-sending the Package?
Forum topic
OneSpan Sign
Here is the scenario. I need to change the Expiration Date of several packages that are about to expire out 30 Days.
java.util.concurrent.TimeoutException
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
Roles and Signers relationship
Forum topic
OneSpan Sign
Hi, Where can I find documentation about Roles and Signers, and how they are intended to be used? I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples. for instan
User language support and "consent" document
Forum topic
OneSpan Sign
Hi, Does the default "Electronic Disclosures and Signatures Consent" is available in other languages? For instance I'm located in Montreal and we have to support both English and Frech languages and we have also a lot of Chineese clients.
Access to package owner first name and last name
Forum topic
OneSpan Sign
Hi OneSpan team, I have my account owner as: first name = "Abc" last name = "LLC"
SMS Authentication for Signing Ceremony
Forum topic
OneSpan Sign
Hi, We have been using SMS Authentication for Signing Ceremony. First time when user clicks on link in email, a sms was sent. But after 2hr when user clicks on the same email link again no new code was generated and was able to use the code sent earlier. If this normal behavior?
Detail about "Advanced" -- "Personal Message" field
Forum topic
OneSpan Sign
As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used.