Detail about "Advanced" -- "Personal Message" field
Wednesday, August 9, 2023 at 05:07amAs described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used. will thi be part of “$PACKAGE_MESSAGE;” field if we use in email template https://www.onespan.com/blog/onespan-sign-developers-email-templates-part-1 . or is it used for any other purpose. Kindly clarify. I have attached example also
Reply to: Detail about "Advanced" -- "Personal Message" field
Wednesday, August 9, 2023 at 06:29amHi shivgonarkar,
Yes, there are email messages at the package level and signer level, signer level messages override the package level message. And yes, they are for the “$PACKAGE_MESSAGE;” field.
Duo
Reply to: Detail about "Advanced" -- "Personal Message" field
Wednesday, August 9, 2023 at 06:51amThanks Duo
One more thing ,
can we add html tags in this "Advanced" -- "Personal Message" field.
Reply to: Detail about "Advanced" -- "Personal Message" field
Wednesday, August 9, 2023 at 08:37amHi shivgonarkar,
Please note that HTML tags could be sanitized due to security concern, but some general tags are allowed like <div> <span>. We can verify if your email message is allowed if you have determined which tags you need to include.
Duo
Reply to: Detail about "Advanced" -- "Personal Message" field
Thursday, August 10, 2023 at 09:44ammaximum how many characters I can pass in emailMessage field (both package level and signer level) . Sorry I can't find this in documentation. I can see only data type mentioned here which is string. https://community.onespan.com/documentation/onespan-sign/guides/quick-start-guides/developer/creating-and-sending-transaction
Reply to: Detail about "Advanced" -- "Personal Message" field
Thursday, August 10, 2023 at 09:59amHi shivgonarkar,
The length limit for both package level and signer level messages is 4000. (However if you use SDK, the SignerBuilder limit might be 1024 instead of 4k)
Duo