2889 results matched your search criteria
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
Update one signer's info using UpdateSigner() and SendPackage() and all signers receive a new email
Forum topic
OneSpan Sign
Is it possible for OneSpan to send an email to only the updated signer (not all signers)?I am using .NET SDK.
signer can not cancel for the Confirm dialog, always Accept
Forum topic
OneSpan Sign
when signer clicked on the 'Click to Sign" , the status changes to 'Accepted', even when he click "Cancel", it is still Accept
Modify Text in Confirm Pop-up
Forum topic
OneSpan Sign
Hello, Is it possible to modify the text in the Confirm pop-up after clicking to apply a signature? See attachment. Thanks, Jason
Package sender notification
Forum topic
OneSpan Sign
The sender only wants to receive an email once the signing process is complete... is this possible to setup ?
Port 85 for Mobile based signing
Forum topic
OneSpan Sign
The mobile based document signing needs port 85 to opened. Is there a way to perform mobile based document signing using a secure port ?
Multiple initials in document
Forum topic
OneSpan Sign
Hello,
Signs Settings missed when putting myself as a signer using a template
Forum topic
OneSpan Sign
Hi, I am trying to create a transaction using a template and when I put myself as one of the signers, the tool displays a message saying that the signature settings for the signer will be removed (see the attached image). 
Close the signing ceremony tab when user click "Done" button
Forum topic
OneSpan Sign
We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.
No Package Id returned after executing CreatePackage
Forum topic
OneSpan Sign
Hello, I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was: $exception {"Could not create a new package.